Privacy Policy

 Wilmott Group Pty Ltd (“we”, “our”, “us”) is committed to protecting the privacy of our clients, partners, and website users. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as applicable Victorian legislation, including the Privacy and Data Protection Act 2014 (Vic). By using our services, visiting our website, or providing personal information, you agree to the terms of this Privacy Policy.

1. Purpose

This Privacy Policy informs users of:

• The personal data we collect;
• How we use and disclose collected data;
• Who has access to collected data;
• Your rights regarding your personal data; and
• How we store and protect your information.

2. Information We Collect

We collect personal data in two ways:

(a) Automatically Collected Data

When you visit our website or interact with our services, we may collect:

• IP address and location;
• Device and browser details;
• Site interactions (clicked links, pages viewed, etc.);
• Cookies and analytics data.

(b) Information You Provide Voluntarily

We collect personal data when you:

• Engage our services;
• Contact us via phone, email, or web forms;
• Subscribe to newsletters or marketing materials;
• Participate in surveys or feedback requests.

Personal data collected may include:

• Full name;
• Date of birth;
• Contact details (phone number, email, address);
• Payment information;
• Any other information necessary to provide our services.

3. How We Use Your Personal Data

We use collected information to:

• Provide and manage our services;
• Communicate with you regarding your inquiries or service requests;
• Process payments and transactions;
• Comply with legal obligations;
• Improve our website, services, and security measures.

We will not use your personal data for purposes other than those disclosed in this Privacy Policy without obtaining your consent.

4. Third-Party Partnerships and Compliance

(a) Allens Training Pty Ltd RTO #90909

Wilmott Group Pty Ltd is an approved third-party provider (Partner) of Allens Training Pty Ltd RTO #90909.

As a result, all student and user data supplied for the purpose of delivering services under this partnership must comply with the Allens Training Pty Ltd Privacy Policy. A link to this policy is available under student resources and is available to all users via the Student Handbook.

For further details, you may refer to Allens Training Pty Ltd’s Privacy Policy or contact us for assistance.

(b) Other Third-Party Service Providers

We may disclose your information to trusted third parties, such as:

• Payment processors;
• IT and cloud service providers;
• Legal or compliance consultants.

Where reasonable, we ensure third parties comply with privacy obligations.

(c) Legal Compliance & Law Enforcement

We may disclose your information if required by law, to protect our legal rights, or if necessary for investigations or fraud prevention.

5. Data Security and Storage

We implement industry-standard security measures to protect your personal information, including:

• Encryption for secure data transmission;
• Access controls to restrict unauthorised access;
• Secure infrastructure with firewalls and security protocols;
• Regular audits to identify and mitigate risks

We retain personal information only for as long as necessary, in compliance with legal requirements (e.g., record-keeping obligations). After this period, data is securely destroyed or de-identified.

6. Your Rights and Choices

You have rights under the Privacy Act 1988 (Cth), including the right to:

• Access the personal information we hold about you;
• Request corrections if your information is inaccurate;
• Withdraw consent where applicable;
• Request deletion of your personal information, subject to legal obligations.

To exercise your rights, contact us via the details below.

7. Cookies and Online Tracking

We use cookies to improve website functionality and analyze visitor behavior. You can manage cookie preferences through your browser settings. Disabling cookies may impact site functionality.

Types of cookies we use:

• Functional Cookies – Remember your settings/preferences;
• Analytical Cookies – Monitor website performance;
• Targeting Cookies – Personalise content and marketing;
• Third-Party Cookies – Used by external services like analytics providers.

8. International Data Transfers

Although we primarily store data in Australia, some third-party service providers may operate outside Australia. By using our services, you consent to the transfer of your information internationally, where privacy laws may differ.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The most current version will always be available on our website, with the effective date displayed at the top. Continued use of our services constitutes acceptance of changes.

10. Contact Information

If you have any questions, concerns, or requests regarding your this information, please contact us at: 📧 contact@wilmottgroup.com.au

This policy was last updated on 16th February 2025